19 May JOY IN PRACTICE
“Joy in Practice” Transformation
Improving clinical productivity is an urgent priority for all healthcare organizations. Whipping providers to see more patients is counter productive, but when you eliminate hassles, obstacles to clinic workflow, and minimize EHR admin work, they will happily spend more time on direct patient care.
SigmaMed’s “Joy in Practice” Transformation was designed to rapidly improve clinical productivity within the framework of a report by the Annals of Family Practice Medicine on high functioning primary care practices entitled, “In Search of Joy in Practice”.
Our improvement teams are made up of clinic staff from all functions. In the process of addressing their daily hassles and frustrations, and those of the providers, the atmosphere in the clinic, workflow, operations, and satisfaction all improve. In the extra time created by a more predictable, less error-prone operation, work can be more effectively allocated to facilitate improved provider workflow. Time spent fixing mistakes and dropped balls may be redirected to providing services that patients need and care about.
The team that performs this work will learn valuable lessons of continuous improvement that enable it to refine changes over time and further enhance revenue, satisfaction, and the quality of care. Being asked to work on a project like this deeply connects staff to the organization and naturally improves job satisfaction and patient perception of the practice.
SigmaMed recently finished a project in 4 CAH clinics with 15 providers that added over $3.6 million in annual revenues to the bottom line within 5 months, all while improving the quality of care, patient, staff and provider satisfaction, and beginning the process of transition to population care management. Add on our Lean PCMH services and we can have your practices humming along at best-in-class patient volumes and enjoying bonus payments for coordinated care services within 6 months.
Some additional examples of our work in clinics may be found on our Case Studies and Projects webpage.
Please email or call Jamie Martin to discuss how we approach Joy in Practice clinic redesign and learn whether it might be a fit for you.